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SalesforceConsulting

We will assist you in finding the most appropriate Salesforce Cloud, Service Cloud, Health Cloud, Community Cloud, CPQ to suit your needs and help you set up, configure and customise all the required Salesforce clouds to meet your business needs. Our experts will use tailor-made email templates, custom workflows, and security access and approval processes to implement process automation. Besides this, they help your business attain necessary data visibility and insights that can aid in making better business decisions by incorporating custom reports and dashboards.

Salesforce Consulting
Salesforce Consulting
Our Expertise

Sales Cloud, a fully customizable product powered by the world’s #1 CRM solution Provider Salesforce, salesforce Sales Cloud is the world’s leading Sales automation tool that helps Sales Managers and Reps work smarter by automating sales processes, enhancing efficiency, accelerating sales productivity, creating a pipeline of leads, closing deals faster and making data-driven insightful decisions. The platform is provided as SaaS (Software as a Service) for browser-based access even available in the form of a mobile app.

Salesforce Service Cloud is a customer relationship management (CRM) platform specifically designed for customer service and support. This tool is based on the company’s CRM software exclusive for Sales Professionals. This customer service and support platform allows users to automate service processes, streamline workflows and identify crucial articles, topics, and experts in order to support the agent. With the ultimate objective to foster a one-to-one marketing relationship with each and every customer across multiple channels and on any device.

From 360-degree customer view to microscopic reporting & tracking, and from communicating with customers across multiple channels to seamless campaign management, we help businesses leverage every bit of this platform and forge the strongest customer relationship with our best-in-class Salesforce marketing cloud services.

It helps you take the best care for your patients by letting you have a complete database with every relevant detail pertaining to your patient on a centralized platform. We help you implement Salesforce Health Cloud according to your specific requirements and integrate the same with other platforms (HIS, Service Cloud, ERP, CTI, Marketing Cloud, Patient App, EMR etc) to make sure that your patients get the highest quality of healthcare services from you.

Our Services

Managed Service: We provide end to end services starting from project initiation, requirement gathering, solutioning, build, implementation, and support.

Architecture Service: Our Certified architects help to design application architecture and best solution which best performance of the application user experience. 

Admin as a Service: The goal of this is to provide Level 1 and Level 2 support to end users with pre-defined agreed upon SLA’s.

Salesforce consulting
Level 1Support
  • User management, access permissions
  • Reports & Dashboards management
  • Configuration changes
  • SFDC quick answers
Level 2Support
  • Large scale data imports
  • System outage support
  • High level research issues
  • Integration issues resolution
  • Billing & quote related resolution
  • Application health check